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Assistance

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Features

The F3015/F3020 pruning shear data can be viewed on the pruning shear page. Just click on a pruning shear in the list of devices

To get this data, the pruning shear must be used with a connected box.
The displayed data are the number of cuts, the number of blocking cuts and the motor errors.
A filter can be used to view the data for a given period.

There is a page you can use to view the guarantees for your INFACO devices.
Users can declare their guarantees if this has not been done by the dealer (an invoice is required).

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Parcel size advancement

Before you can monitor pruning progress, there are two steps to complete:
  • on the «Pruning asset» menu, enter the pruning shear numbers for your pruners.
  • On the «Domain» menu, draw the plots on your domain
  • I connect the pruning shears, the connected box and the battery together.
  • I enable Bluetooth and Geolocation (Android).
    • I start the INFACO application.
  • I select my box to connect to the pruning shears.

    • Once the pruning shears are connected to my phone, I can go to work. My GPS position will be automatically sent to the my.infaco.com server to monitor pruning progress for the domain.

    When you move, your GPS coordinates are sent to the server. A GPS reading is taken every minute to track your pruning progress. A geometric shape is generated from this data showing the area covered by the pruners. It appears in blue so that you can see your plots.
    The plot progress calculation is a comparison between the previously configured plot surface area and the surface area of the pruned zone.
    If several pruners have a box, it is important that they work together. If we take the example of two pruners working separately, the progress calculation will be incorrect. The image below shows the generated zone.



    If the two pruners work on two consecutive rows, the result is a precise progress zone.


    The data is read every minute (provided the user has moved and the pruning shears have made at least 5 complete cuts).

    If you don't see any progress on your plot, it's important to check that geolocation is enabled on your smartphone.

    Android tips:

  • Open the Google Maps application and make sure your phone can geolocate you.
  • Check that the necessary permissions are enabled. The INFACO application can detect if certain permissions are not granted and display an error message. Clicking on this message will take you to the menu to correct the problem.
  • Check if your phone has a «Battery Optimisation» mode. If it does, make sure the INFACO application is not «not optimised», as this may block the geolocation function.

    • Tip for Iphone:

  • Check that the authorisations have been given in the application settings.

    • On Android, GPS readings will not be recorded if the phone has no network. If the network is detected intermittently, readings will be less regular. Monitoring will be less accurate.

    On Iphones, the GPS readings will not be stored in memory and will be sent to the server at the next connection to the network.

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    How to use POI

    A point of interest (POI) is a quick and easy way of placing points of interest such as a diseased plant, cut wires, broken posts or any other item.
    To add a POI just click the red button at the bottom of the page (as shown in the picture).
    Le GPS position at declaration time has been saved.
    All the POIs for a plot are visible on a map. (see picture below)
    GPS navigation to a POI can also be initiated.



    This feature is not available because it is not possible to geolocate you. Check the «Position» authorisation:
    this error appears because your internet browser is not authorised to use geolocation.

    Chrome/Android: click the button 🔒to the left of the search bar, then «Authorisations» and enable «Position» (see photos below)







    Safari/IOS: click the «aA» button to the left of the search bar, then «Website settings» and enable «Position».
    If the problem persists, check the device settings: Settings > Privacy and security > Location service > Safari sites

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    Mobile Application

  • Check that Bluetooth is enabled.
  • Check that geolocation is enabled.
  • Restart the application.
  • Disconnect and reconnect the pruning shear battery to restart the connected box

    • No. GPS data is only recorded if the box is connected, the pruning shears are switched on and the shears have made 5 cuts. Pruning progress is not altered when pruners take a break.

    Also,the data is not used if the reading is outside the plot. This also ensures that the pruning progress zone is not altered when the pruning shears are configured at home.